An Infopeople online course, May 8, 2012 to June 18, 2012
Are you stepping into the role of providing reference assistance for the first time in your library career? Is it time to brush up on your basic skills because you are returning to work in a capacity that includes reference work with library users? In this 6-week course instructor Francisca Goldsmith will help you:
- Learn and practice an effective reference interview.
- Explore a wide variety of print and web-based tools.
- Discover ways to assist diverse groups of users
- Learn to think like an indexer and apply that perspective to your information hunting in response to reference questions.
For a complete course description and to register go to http://infopeople.org/training/core-reference-fundamentals-0
NOTE: This course is approved as covering the Reference and Information Services competencies for the LSSC program.