The Communication Skills Series
includes three one-hour webinars geared toward library support staff or
any staff interested in professional development.
“Without promotion something terrible happens—nothing.” ~ P.T. Barnum
This webinar will be delivered via SEFLIN Connect. Log-in information will be emailed approximately one week before the course.
Presented by: Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.
Registration deadline: 02/14/2013
Participation in this class can count toward the requirements for a certificate in the Paraprofessional Roles and Skills Training Track (SEFLIN members only).
Staff from Florida libraries may register for this workshop at no charge. Priority will be given to SEFLIN members. Non-members will be placed on a waiting list and added as space permits after the registration deadline.
Non-Member Registration Form
Pt. 3: Sounding and Looking Good...When It Really Counts!
Whether you have been called in to discuss your
performance review or perhaps you are interviewing for another position,
there are times in your life when you need to show your best “you” and
dare I say “toot your own horn a bit”!
You can present yourself to others in a professional and
respectful manner that shows your pride without appearing to be
self-centered or egotistical!
This fun and interactive webinar will explore the following areas to help you when it really counts:
- 5 things to remember when the opportunity to toot your own horn arises
- The thin line between telling people about what you’ve done in an enthusiastic way vs. bragging or one-upping someone else
This webinar will be delivered via SEFLIN Connect. Log-in information will be emailed approximately one week before the course.
Presented by: Andrew Sanderbeck
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.
Registration deadline: 02/14/2013
Participation in this class can count toward the requirements for a certificate in the Paraprofessional Roles and Skills Training Track (SEFLIN members only).
Staff from Florida libraries may register for this workshop at no charge. Priority will be given to SEFLIN members. Non-members will be placed on a waiting list and added as space permits after the registration deadline.
Non-Member Registration Form
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