August 16 (12-1 pm)
(Effectiveness Institute)
Why are some clients or co-workers
so frustrating to work with? Or more importantly, why would anyone think
of YOU as a difficult person?
For example, isn’t it irritating
when the person across the desk or on the phone can’t seem to ever make a
decision… or makes a snap decision only to change it a day later? In this
highly interactive and engaging presentation, you will discover why “different”
does not have to mean “difficult.” Then you will learn the magic of making
slight adjustments in your awareness and behavior that will have a significant
impact on your ability to “click” with customers and co-workers. You will laugh
as you identify your behavior style, as well as those with whom you work.
While you laugh, you will also learn that people are different and that
“intent” doesn’t always equal “impact.” In short, you will realize how to
make work… less work!
For more information and to
register for this program, visit: http://www.effectivenessinstitute.com/index.php?option=com_dtregister&Itemid=54
