Thursday, November 7, 2013

Dec/Jan: CORE Reference Fundamentals

Dec 3-Jan 6

This online course will provide you with opportunities to learn and practice an effective reference interview, as well as to explore a wide variety of print and web-based tools. Through individual and group exercises, you will discover ways to assist diverse groups of users, including those with physical disabilities and those with whom you do not share a common language. You will learn to think like an indexer and apply that perspective to your information hunting in response to reference questions. We will spend time examining and using a variety of print and web-based resources, as well as specialized resources for government research, and inquiries about images or sounds. The instructor will provide sample policies, templates, tip sheets and a webliography, as well as simple, practical techniques that can be applied immediately.
During the course, you will be doing exercises and participating in discussion forums. There will be one online meeting held as part of the online learning process.

Time required: To complete this course, you can expect to spend up to three hours per week, for a total of 18 course hours. Each week's module contains readings, assignments, and discussions; there will be one online meeting held during the six weeks of the course, and the instructor will survey participants as to the most advantageous time to hold it. Although you can work on each module at your own pace, it is recommended that you complete weekly work in the order that they are presented, as the curriculum is designed to build on what you have already gained in knowledge and skill in the previous weeks of the course.

Who Should Take This Course: Anyone from the library community who provides reference service and believes they need to refine their skills. This course is especially geared to paraprofessional staff new to reference work or librarians who need updates on contemporary tools and methods that support excellent library added value information service.

Library Support Staff Certification (LSSC): This course is approved as covering the Reference and Information Services competencies for the LSSC program.