Monday, November 10, 2014

Jan'15: Making Difficult Conversations Easy (Effectiveness Institute)

Friday, Jan 16, 2015 11:00 AM - 12:00 PM PST

Do you shy away from conflict? In organizations across the world conflict is avoided. Expectations go unmet, values are violated, and overall under-performance exists because people do not know how to effectively resolve issues without resorting to the use of power. This one-hour session introduces you to concepts that enable you to begin to "integrate conflict" - to walk into it and effectively handle it - rather than avoid it.