Date: Thursday, February 5, 2015
Time: 10:00AM Pacific / 1:00PM Eastern (60-Minute Session)
Instructional events that focus on the right learning metrics successfully double or even triple the level of impact of their learning programs. This session will focus on 3 underutilized metrics: Scrap Learning, Predictive ROI, Net Promoter Score, and Manager Support Rate.
For each of the 4 metrics, we'll delve into:
• How the metric is defined
• How to incorporate the metric into your measurement process
• How to best leverage the metric to achieve real impact