Wednesday, January 28, 2015

Feb'15: Using User Experience (UX) Design to Improve Library Services from the Web to the Circulation Desk (ALA)

6-week eCourse
Beginning Monday, February 2, 2015

In this eCourse, UX experts Amanda Goodman and Michael Schofield will demonstrate how you can use UX design principles to improve a wide variety of library services for both patrons and staff. By learning about the UX design process, you'll learn techniques that will allow you to take a given aspect of your library's services, gather and analyze data that measures user engagement and satisfaction, and use those findings to make your patrons happier.