Tuesday, January 6, 2015

Jan'15: Making difficult conversations effective: An essential competency for life and leadership (LLAMA)

Jan. 14, at 1:30 – 3:00 PM (Central time)

How do you ask an employee to start doing something they don’t want to do or to stop doing something they love to do?  It can be difficult, but understanding how to manage the conversation is essential for an effective leader. This webinar will show you how to prepare for the conversation, avoid typical pitfalls, communicate job expectations directly and compassionately, and provide meaningful follow up with an employee.