Date of Event: Apr 8, 2015
Time: 12:00 PM - 1:00 PM Eastern
Much of the respect that people have for you rises or falls according to how you act under pressure. Wouldn't you agree? How you handle yourself in stressful situations can mean the difference between reaching people or blowing it with them. During this webcast, you will learn from Dr. Mark Goulston, former FBI and police hostage negotiation trainer and author of AMACOM’s bestselling book, Just Listen, how to both gain self-control and control of a situation when you're under pressure. You'll learn 5 steps you can take to keep your composure and focus when stressful circumstances arise.