Wednesday, September 4, 2013 - 2:00 - 3:00 Central Time
Scope: This 60- minute session is relatively cut-and-dry: We’ll be teaching librarians how to do usability tests on their library services. Basically from start to finish, we will explain what librarians need to do to implement this method of gathering user feedback. We will also discuss implementations of usability tests at Purdue University libraries.
Content:
- What is a Usability Test?
- User Centered Design Process- introduction
- How to plan your Usability Test topic
- What are my objectives?
- How much time do I have?
- How much money do I have?
- How much people resource do I have?
- Who am I presenting this to?
- Is this for an existing product?
- Research Questions Recruitment
- The Usability Study Script
- Best Practices
- Capturing Results
- Interpreting Results
- Communicating
- Findings
- Where to find out more.
Questions with discussion and polls throughout the webinar to gauge comprehension as well as foster critical thinking (10 minutes) with 5 minutes for discussion at the end.
Learning Outcomes
- Participants will be able to describe usability and user centered design and it's applications to libraries.
- Participants will be aware of various documents and workflows needed when doing usability tests.
- Participants will be aware of resources for usability studies and where to find out more.
Who Should Attend
This webinar is focused on reference librarians who are
interested in using usability and user experience methods to improve
services at their libraries. This includes people who work on the
libraries' virtual presence (web sites, mobile apps or databases) but
also people interested in cross channel user experience like references
desks, study spaces and check out stations. It would help if the
participant attended our earlier session on user experience research in
general, but not required.
Course Level & Prerequisites
User Experience Research 101 webinar
Presenters
Ilana Barnes
Ilana Barnes is Business Information Specialist (Assistant Professor of Library Science) at Purdue University. She graduated last fall from the University of Michigan School of Information, where she took classes in user experience research. She has given a webinar titled “Finding Waldo: Using the Census to Locate Underserved Populations in the Public Library Community” as part of her education at UM. She currently helps teach the half semester long, 1-credit information literacy class for Management students as well as the Hospitality and Tourism Management students.
Tao Zhang
Tao Zhang is Digital User Experience Specialist (Assistant Professor of Library Science) at Purdue University. He worked as a postdoctoral researcher in the Electrical Engineering and Computer Science Department at Vanderbilt University from 2009 to 2011. He received his PhD degree in Industrial Engineering from North Carolina State University in 2009. He has worked on user experience research projects ranging from website design, Digital TV interface, virtual reality, and human-robot interaction in healthcare and emergency response scenarios. Currently he is working on user research and interface design projects to improve the web presence and services of Purdue University Libraries.
Ilana Barnes is Business Information Specialist (Assistant Professor of Library Science) at Purdue University. She graduated last fall from the University of Michigan School of Information, where she took classes in user experience research. She has given a webinar titled “Finding Waldo: Using the Census to Locate Underserved Populations in the Public Library Community” as part of her education at UM. She currently helps teach the half semester long, 1-credit information literacy class for Management students as well as the Hospitality and Tourism Management students.
Tao Zhang
Tao Zhang is Digital User Experience Specialist (Assistant Professor of Library Science) at Purdue University. He worked as a postdoctoral researcher in the Electrical Engineering and Computer Science Department at Vanderbilt University from 2009 to 2011. He received his PhD degree in Industrial Engineering from North Carolina State University in 2009. He has worked on user experience research projects ranging from website design, Digital TV interface, virtual reality, and human-robot interaction in healthcare and emergency response scenarios. Currently he is working on user research and interface design projects to improve the web presence and services of Purdue University Libraries.
Fee**
Number of seats: 30 max
Registration fees:
$40 for RUSA members
$50 for ALA members
$65 for non-ALA members
$35 for ALA student members and retired members
Group Rates
$99 single login
$38/person multiple logins. (min. 2 people)
**Register for this AND User Experience Research 101 to receive a 15% discount!
Registration fees:
$40 for RUSA members
$50 for ALA members
$65 for non-ALA members
$35 for ALA student members and retired members
Group Rates
$99 single login
$38/person multiple logins. (min. 2 people)
**Register for this AND User Experience Research 101 to receive a 15% discount!
Technical Requirements
This webinar will be offered using Adobe Connect. Please ensure
that you have Adobe Flash Player Version 10.1 or later on your computer.
Audio for this webinar will be streamed over computer speakers and via a
teleconference line. You will be able to ask questions and interact
with the presenter and other webinar participants via chat.
You can test your settings to verify that your computer is configured properly to participate in this webinar.
You will receive access instructions from Andrea no later than 24 hours before the webinar is to be held.
You can test your settings to verify that your computer is configured properly to participate in this webinar.
You will receive access instructions from Andrea no later than 24 hours before the webinar is to be held.
How to Register
Contact
Questions about your registration should be directed to
registration@ala.org. Technical questions about the webinar should be
directed to Andrea Hill, RUSA Web Manager, at ahill@ala.org.
