Tuesday, August 6, 2013

Sept: Emotional Intelligence in Your Workplace

Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – yours and others’. The longer – and much more interesting – answer will fascinate you.
In the first session of this 3-part series, we’ll discuss the idea of Emotional Intelligence and why interest in the field is increasing. We’ll delve into how our behavioral styles can affect our levels of emotional intelligence.
In the second session, we’ll take a closer look at emotions:
  • What are emotions anyway?
  • Are we even aware of them when they happen?
  • Can we control them?
Then we will “look in the mirror” and begin to explore the first two of the four elements of Emotional Intelligence.
In the last session, we will investigate the other two elements – by probing how our emotions affect how we interact with others. We’ll also discover the potential for improving our emotional intelligence, why it matters in the workplace, and why it might be challenging to do so.

Learning Objectives

Participants will learn and begin to master:
  • An understanding of Emotional Intelligence and how it affects our relationships
  • What part our emotions play in how we interact with others
  • How to identify the elements of Emotional Intelligence
  • Specific tips for enhancing Emotional Intelligence
Participants will also receive a helpful resource list for more information on the topic.

Who Should Attend

The use of emotional intelligence in the workplace can benefit every staff member. Less conflict and fewer hurt feelings lead to a more inspiring and productive workplace.


Linda Bruno
Based in Ocala, Florida, Linda has been developing and conducting training workshops since 1997. She has been deeply involved with libraries for more than a decade, working with many library groups around the country.
In her “former life,” Linda spent time as a manager in the corporate world in areas such as Purchasing, Customer Relations, and Sales.
Linda’s passion is helping others learn and grow through workshops on topics ranging from leadership to personalities – and many others in between!

Date(s) & Time(s)

Each session of this 3-part series is 60 minutes.
Wednesdays, September 18, 25, and October 2 @ 2:00 PM Central Time


Number of seats: 30 max
Registration fees:
$120 for ASCLA members
$150 for ALA members
$195 for non-ALA members
$105 for ALA student members and retired members
Group Rates
$299 single login
$115/person multiple logins. (min. 2 people)
**Register for this AND Understanding Personalities in the Workplace to receive a 15% discount!

Technical Requirements

This webinar will be offered using Adobe Connect. Please ensure that you have Adobe Flash Player Version 10.1 or later on your computer. Audio for this webinar will be streamed over computer speakers and via a teleconference line. You will be able to ask questions and interact with the presenter and other webinar participants via chat.
You can test your settings to verify that your computer is configured properly to participate in this webinar.
You will receive access instructions from Andrea no later than 24 hours before the webinar is to be held.

How to Register


Questions about your registration should be directed to registration@ala.org. Technical questions about the webinar should be directed to Andrea Hill, ASCLA Web Manager, at ahill@ala.org.