February 19, 2015
11 a.m. Pacific | 12:00 p.m. Mountain | 1:00 p.m. Central | 2:00 p.m. Eastern
This interactive webcast will introduce participants to virtual reference and to the fundamentals of conducting productive virtual reference sessions. Web tools have provided extraordinary options to conduct reference service to those patrons that cannot make it to the library for whatever reason. Using tools from Google, Dropbox, JoinMe, and others, the librarian can help patrons anytime from anywhere. You and your patron need little more than a computer or mobile device and an internet connection. Virtual reference can help teach information literacy and research skills but it also can be modified for anything you want to teach a patron. That can range from demonstrating a database to showing how to write citations correctly. The interaction is unprecedented and can go light-years beyond a phone call allowing you to show and tell.
ACRL member: $50
ALA member: $75