April 6 to May 1, 2015
In this 4-week course, you will learn how to conduct effective usability tests in order to improve your website. You will walk through the process of defining primary tasks and translating them into scenarios, making a plan, recruiting participants, and conducting the actual tests. You will learn how to analyze the results to make decisions about your website’s information architecture, labeling, and content. You will also strategize about how to implement affordable methods of usability testing in a systematic and sustainable way.
This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.