On a daily basis, librarians support and answer countless questions from students and researchers on the most efficient and effective way to identify and manage reference information. Modern day librarians need to consider not only the scholarly need of citation management but also consider how such a citation management tool can support extensive research collaboration requirements. Therefore, most librarians feel a strong need to keep abreast of the newest researcher tools available in the market. This webinar features librarians from Carnegie Mellon University and University of Pittsburgh discussing why they decided to invest resources in Mendeley and what kind of impact it had in their universities. They will share experiences with previous tools and how research collaboration and data analytics tools in Mendeley support their research objectives as well as shape the researcher services they provide.